How We Do I.T. Better
1. 99% uptime guarantee – Let’s start with industry leading standards that include Tier 3, SAS 70 Type II certification as well as HIPAA data management requirements. Our solutions for your network, and the resources tied to it, are designed to deliver full redundancy and we stand behind our claims.
2.True understanding of our client- Instead of pushing products and services, as many I.T. providers tend to do, we perform a comprehensive evaluation of your business and your network to determine if there is a fit with the business challenges that we specialize in. Then we present the possibilities to you and let you decide. It’s that easy.
3. 360 degree solutions- Our standard delivery to a client covers all facets of the modern office from printing, web development, computer management, disaster recovery, marketing, 24 x 7 support and much more.
4. 1 hour response time- We guarantee that if your issue is not already resolved, you will know exactly why and what is being performed within 1 hour. What does your current provider offer?
5. Guaranteed security- We have mantraps, access control systems, additional bollards, and redundant surveillance systems, biometric scanning for controlled data center access and the latest in encryption technology.
6. Guaranteed virus and malware free- Automatic updates, Live 24 x 7 monitoring, real time protection, policy management and a centralized access control model are all standard features of our virus and malware solution.
7. Solutions that directly support your business initiatives- Our solutions are mapped and directed to combat your business challenges to support increases in productivity by eliminating delays with application and network response, security by implementing our rigorous perimeter and local security model, reliability by providing protection and redundancy measures and cost management by providing a flat rate (all you can eat) program.