Network monitoring and management is when we place monitoring agents on your network and application resources in order to achieve awareness of their current status. We have recently partnered with the #1 remote monitoring and management platform available on the market to deliver the best solution for our clients. Our certified technicians leverage this technology to bring you the transparency and dependability that larger corporations refuse to go without.
WHAT DOES THIS DO FOR MY BUSINESS?
(This keeps your people, processes and technology productive.) Keep reading…
Reduced Resolution Time
For example, when your internet service becomes unavailable it can be due to 3 to 5 different causes. A failed resource that is owned by your company or a resource that is provided by the internet service provider. Working off of the right information is critical to resolving the issue quickly and proficiently. Once we have established our network monitoring and management solution, we can determine the cause with one look into our systems, giving us an unparalleled advantage that allows for us to resolve the issue in much less time than traditional methods.
Early Detection and Prevention
As with anything in life, early detection can be your best defense. Imagine a heart monitor with a 24 hour nurse to watch the condition of that critically important organ. The information that we receive from our monitored implementations can be compared to this by allowing us to detect if a device is beginning to show signs of failure and putting qualified specialist in front of this information.
Having real-time information regarding the health of your technology resources and skilled professionals to interpret that information will increase the reliability of those resources by ensuring a timely response to any issues that arise.